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Privacy Policy

Effective Date: 08/20/2026

Updated Date: 08/20/2026

Seven26 Fitness ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our mobile application, website, and related personal training services (collectively, the "Services").

This Privacy Policy explains what information we collect, how we use and disclose it, how we protect it, and the choices and rights available to you.

By using the Services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use the Services, we may collect the following categories of information.

Account and Contact Information

We may collect information such as:

  • First and last name

  • Email address

  • Phone number

  • Mailing or physical address, if provided

  • Account username or other account identifiers

  • Profile information

  • Trainer or client relationship information

We use this information to create and manage accounts, authenticate users, communicate with users, and provide our Services.

Health and Fitness Information

Because the Services are designed to support personal training and fitness activities, users may provide health and fitness-related information, including:

  • Fitness goals

  • Height and weight

  • Age or date of birth

  • Body measurements

  • Fitness assessments

  • Exercise history

  • Physical activity and workout information

  • Exercise limitations

  • Injuries or physical conditions voluntarily disclosed by the user

  • PAR-Q or similar pre-exercise screening responses

  • Training progress

  • Session notes

  • Exercise performance

  • Other information provided in connection with personal training services

This information is used to provide and personalize fitness programs, assessments, workouts, personal training services, and related features.

The Services are not intended to provide medical diagnosis, medical treatment, or emergency medical services.

Workout and Training Information

We may collect information related to your use of personal training services, including:

  • Workout programs

  • Exercises

  • Sets, repetitions, duration, and resistance

  • Scheduled and completed training sessions

  • Session status

  • Trainer notes

  • Client feedback

  • Progress information

  • Training history

We use this information to deliver and manage personal training programs and track fitness progress.

Communications and User Content

When clients and trainers communicate through the Services, we may collect and store those communications and related content.

This may include:

  • Messages between trainers and clients

  • Comments

  • Session notes

  • Feedback

  • Photos or files voluntarily uploaded by users

  • Other information users choose to submit

We use this information to facilitate communication and provide personal training services.

Payment and Subscription Information

If paid services are offered, payments may be processed by a third-party payment processor.

We may receive information relating to a transaction, such as:

  • Payment status

  • Transaction identifier

  • Subscription or membership status

  • Amount paid

  • Payment date

We do not intend to directly store complete payment card numbers or card security codes when payments are processed by a third-party payment processor.

Device and Technical Information

We and our service providers may automatically receive limited technical information necessary to operate, secure, diagnose, and improve the Services.

Depending on the technologies used in the app, this information may include:

  • Device type

  • Operating system and app version

  • IP address

  • Login and authentication information

  • Error and diagnostic information

  • Usage and performance information

Push Notifications

If you enable push notifications, the Services may use a device or push notification token to deliver notifications relating to your account, training sessions, messages, reminders, or other service-related activities.

You can disable push notifications through your device settings.

2. How We Use Information

We may use information collected through the Services to:

  • Create and maintain user accounts

  • Authenticate users

  • Connect clients with their trainers

  • Deliver personal training services

  • Create and manage workout programs

  • Conduct fitness assessments

  • Record and monitor training progress

  • Schedule and manage training sessions

  • Facilitate trainer-client communication

  • Process and record payments or subscriptions

  • Send transactional and service-related communications

  • Send push notifications when enabled

  • Provide customer support

  • Maintain the security and integrity of the Services

  • Diagnose technical problems

  • Improve the Services

  • Comply with applicable legal obligations

  • Prevent fraud, misuse, or unauthorized access

We do not use health and fitness information for targeted advertising.

3. Artificial Intelligence Features

Certain features of the Services may use artificial intelligence technologies to assist with functions such as summarizing information, organizing fitness information, generating draft content, or assisting trainers with program development.

When an AI-powered feature is used, information necessary to provide that feature may be transmitted to an artificial intelligence service provider.

We seek to limit information transmitted to AI service providers to information reasonably necessary to perform the requested function.

AI-generated information may be incomplete, inaccurate, or inappropriate for a particular individual. AI-generated content is intended to assist, and not replace, professional judgment.

AI features are not intended to provide medical diagnosis, treatment, or emergency medical advice.

Where required, we will provide appropriate notice or obtain consent before transmitting personal information to a third-party AI provider.

4. How We Disclose Information

We do not sell personal information for monetary compensation.

We may disclose information in the following circumstances.

Trainers and Clients

Information may be shared between a client and the trainer assigned to that client when necessary to provide personal training services.

For example, a trainer may have access to a client's fitness assessments, workout programs, progress information, session information, and communications.

Service Providers

We may use third-party service providers to operate and support the Services.

Depending on the features you use, these providers may assist with:

  • Cloud hosting and data management

  • Customer relationship management

  • Authentication

  • Artificial intelligence functionality

  • Payment processing

  • Push notifications

  • Communications

  • Application hosting

  • Security

  • Analytics and diagnostics

These providers are permitted to process information only for authorized purposes and are expected to provide protections appropriate to the information they process.

Legal and Safety Requirements

We may disclose information when reasonably necessary to:

  • Comply with applicable law, regulation, legal process, or governmental request

  • Protect the rights, property, or safety of users or others

  • Investigate suspected fraud, abuse, or security incidents

  • Enforce applicable agreements or policies

Business Transactions

If our business is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, information may be transferred as part of that transaction subject to applicable law.

5. Third-Party Services

The Services may rely on third-party technology providers.

Depending on our current implementation, these may include providers that support:

  • Customer relationship management and cloud infrastructure

  • Artificial intelligence

  • Payment processing

  • Mobile application hosting

  • Push notifications and other application functionality

These providers may process information in accordance with their agreements with us and their applicable privacy practices.

We periodically review the third-party services used by the application and update this Privacy Policy when our data practices materially change.

6. Data Retention

We retain personal information only for as long as reasonably necessary to provide the Services, maintain legitimate business records, comply with applicable legal and accounting obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable legal requirements and technical limitations such as routine backup retention.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

These safeguards may include access controls, authentication mechanisms, encryption provided by our technology platforms, and restrictions on access to client information.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

Users are responsible for maintaining the confidentiality of their account credentials and should notify us if they believe their account has been accessed without authorization.

8. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have rights concerning your personal information.

These may include the ability to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Obtain information about how your information is used or disclosed

  • Withdraw consent where processing is based on consent

  • Manage certain communication preferences

  • Disable push notifications through your device settings

To exercise a privacy right, contact us using the information provided in the Contact Us section below.

We may need to verify your identity before completing certain requests.

We will not discriminate against users for exercising privacy rights provided by applicable law.

9. Account and Data Deletion

Users may request deletion of their account and associated personal information by contacting us at:

info@seven26fitness.com

Upon receiving a verified deletion request, we will delete or de-identify personal information associated with the account unless retention is reasonably necessary or legally required for purposes such as transaction records, fraud prevention, dispute resolution, or compliance with applicable law.

Information stored in backups may remain for a limited period until those backups are overwritten or deleted in accordance with our normal retention procedures.

10. Children's Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 without authorization required by applicable law.

If you believe a child has provided personal information to us inappropriately, please contact us so that we can investigate and take appropriate action.

If the Services are later offered specifically to minors, we may implement additional consent, account, and privacy protections as required by applicable law and platform requirements.

11. California Privacy Rights

California residents may have additional privacy rights under applicable California privacy laws.

Depending on whether those laws apply to our business and the particular information involved, California residents may have rights such as the right to request access to, correction of, or deletion of personal information and to receive information concerning certain disclosures of personal information.

We do not sell personal information for monetary compensation.

If our practices change in a manner that creates additional rights or disclosure obligations under California law, we will update this Privacy Policy and provide any notices or choices required by applicable law.

California residents may submit privacy requests using the contact information below.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to the Services, our data practices, third-party providers, or applicable legal requirements.

When we make changes, we will update the Last Updated date at the top of this Privacy Policy.

If a change materially affects how we use personal information, we may provide additional notice when appropriate or required by law.

13. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, contact:

Seven26 Fitness LLC
Dublin, California, United States

Email: info@seven26fitness.com

Website: www.seven26fitness.com

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